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PROFESSIONAL CARRIER Copyright 1995,96 by BlueCollar Software, Inc. All rights reserved. Published by: RMH Computer Services PO Box 657 Beech Grove IN 46107-0657 317-782-9903 (Voice) 317-784-2147 (FAX/BBS) _______ ____|__ | (R) --| | |------------------- | ____|__ | Association of | | |_| Shareware |__| o | Professionals -----| | |--------------------- |___|___| MEMBER RMH Computer Services is a member of the Association of Shareware Professionals (ASP). ASP wants to make sure that the shareware principle works for you. If you are unable to resolve a shareware-related problem with an ASP member by contacting the member directly, ASP may be able to help. The ASP Ombudsman can help you resolve a dispute or problem with an ASP member, but does not provide technical support for members' products. Please write to the ASP Ombudsman at 545 Grover Road, Muskegon, MI 49442-9427 USA, FAX 616-788-2765 or send a CompuServe message via CompuServe Mail to ASP Ombudsman 70007,3536. WARRANTY -------- Neither BlueCollar Software nor RMH Computer Services make warranty of any kind, express or implied, including without limitation, any warranties of merchantability and/or fitness for a particular purpose. Neither BlueCollar Software nor RMH Computer Services shall be liable for any damages, whether direct, indirect, special or consequential arising from a failure of this program to operate in the manner desired by the user. Neither BlueCollar Software nor RMH Computer Services shall be liable for any damage to data or property which may be caused directly or indirectly by use of the program. IN NO EVENT WILL BLUECOLLAR SOFTWARE OR RMH COMPUTER SERVICES BE LIABLE FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OR INABILITY TO USE THE PROGRAM, OR FOR ANY CLAIM BY ANY OTHER PARTY. TABLE OF CONTENTS Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Limitations . . . . . . . . . . . . . . . . . . . . . . . . . 1 Registration Benefits . . . . . . . . . . . . . . . . . . . . 2 System Requirements . . . . . . . . . . . . . . . . . . . . . 2 CHAPTER 1 - File Management . . . . . . . . . . . . . . . . . 2 Customer List . . . . . . . . . . . . . . . . . . . . . . 3 Edit Customer Info . . . . . . . . . . . . . . . . . 5 Interrupt Delivery . . . . . . . . . . . . . . . . . 6 Street Names . . . . . . . . . . . . . . . . . . . . . . 7 City Names . . . . . . . . . . . . . . . . . . . . . . . 7 Delivery Type . . . . . . . . . . . . . . . . . . . . . . 7 Route List . . . . . . . . . . . . . . . . . . . . . . . 8 Business History . . . . . . . . . . . . . . . . . . . . 8 Pays At Office History . . . . . . . . . . . . . . . . . 8 CHAPTER 2 - Money Management . . . . . . . . . . . . . . . . 9 Collections . . . . . . . . . . . . . . . . . . . . . . . 9 Pays At Office Collections . . . . . . . . . . . . . . . 10 Tips Received . . . . . . . . . . . . . . . . . . . . . . 11 Income from Newspaper Office . . . . . . . . . . . . . . 12 Payments to Newspaper Office . . . . . . . . . . . . . . 13 Expenses . . . . . . . . . . . . . . . . . . . . . . . . 13 CHAPTER 3 - Printed Reports . . . . . . . . . . . . . . . . . 14 Lists . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Customer List . . . . . . . . . . . . . . . . . . . . 15 Collection List . . . . . . . . . . . . . . . . . . . 15 Telephone List . . . . . . . . . . . . . . . . . . . 16 Expenses . . . . . . . . . . . . . . . . . . . . . . 16 History . . . . . . . . . . . . . . . . . . . . . . . . . 16 Business History . . . . . . . . . . . . . . . . . . 16 Invoices . . . . . . . . . . . . . . . . . . . . . . . . 17 Collection Invoices . . . . . . . . . . . . . . . . . 17 Pays At Office Invoices . . . . . . . . . . . . . . . 17 Labels . . . . . . . . . . . . . . . . . . . . . . . . . 17 Mailing Labels To Customers . . . . . . . . . . . . . 17 Other Label Printing . . . . . . . . . . . . . . . . 18 Letters . . . . . . . . . . . . . . . . . . . . . . . . . 18 User-Defined Reports . . . . . . . . . . . . . . . . . . 23 Printer Setup Utility . . . . . . . . . . . . . . . . . . 25 CHAPTER 4 - Utilities . . . . . . . . . . . . . . . . . . . . 28 Sort Files . . . . . . . . . . . . . . . . . . . . . . . 28 Color Selection . . . . . . . . . . . . . . . . . . . . . 28 Renumber Delivery Order . . . . . . . . . . . . . . . . . 29 Set Printer Port . . . . . . . . . . . . . . . . . . . . 29 Set Late Charge . . . . . . . . . . . . . . . . . . . . . 29 User's Manual . . . . . . . . . . . . . . . . . . . . . . 29 CHAPTER 5 - HotKeys . . . . . . . . . . . . . . . . . . . . . 30 F1 - Help . . . . . . . . . . . . . . . . . . . . . . . . 30 F2 - Help Topics . . . . . . . . . . . . . . . . . . . . 30 F3 - Appointments . . . . . . . . . . . . . . . . . . . . 30 F4 - Calculator . . . . . . . . . . . . . . . . . . . . . 33 F5 - Change Your Name/Address . . . . . . . . . . . . . . 34 F6 - Change Office Name/Address . . . . . . . . . . . . . 34 F10 - Change Indexing . . . . . . . . . . . . . . . . . . 35 CHAPTER 6 - Ordering/Product Support Information . . . . . . 35 Professional Carrier Page 1 ====================================================================== Welcome to Professional Carrier! This program was designed to keep track of bookkeeping needs for your newspaper delivery route. Three major things to remember: [INS] The insert key will add a record. [ENTER] The Enter key will edit a record. [DEL] The delete key will delete a record. Press [ESC] to exit any screen or keep pressing [ESC] to exit the program. Press [F1] or [F2] for Help inside the program. I hope you enjoy and use "Professional Carrier". And Have Fun! That's important too! ----------- LIMITATIONS ----------- The shareware/evaluation version of the Professional Carrier program comes with a 30-day usage license. The program is fully functional and not limited in any way during that evaluation period. If you wish to continue using the program beyond the 30-day evaluation period, you are legally required to purchase a fully-licensed copy. If you continue to use the shareware/evaluation version of the program beyond the 30-day evaluation period, certain function limitations will be implemented at specific intervals. After 15 days of unlicensed usage (15 days beyond the 30-day evaluation period), the registration reminder screens will change, but all program features will continue to function. After 60 days of unlicensed usage (60 days beyond the 30-day evaluation period), the printing functions will be disabled. And after 150 days of unlicensed usage (150 days beyond the 30-day evaluation period), all program features will be disabled. We believe that 30 days is an adequate amount of time for a user to evaluate this product. However, if for some reason you need additional time to preform a full evaluation of this product, please contact us at 317-782-9903 and we will provide you with an extension to the evaluation period. Professional Carrier Page 2 ====================================================================== --------------------- REGISTRATION BENEFITS --------------------- Upon purchasing a fully-licensed copy of the program, you will receive: 1) A disk containing the most current version of the program. 2) A lifetime license to use the product. 3) A printed, bound reference manual. 4) Licensed copies of Professional Carrier will display the owners name on the main program screen. 5) Support via the phone, BBS, CompuServe email, and email via various other message networks. 6) A 30 day money-back guarantee. 7) A 25% discount on future upgraded versions (updates and bug-fix releases are free). And apart from all that, the knowledge that you are helping to support the Shareware concept - a distribution system that brings you quality software at realistic prices. ------------------- SYSTEM REQUIREMENTS ------------------- Professional Carrier will run on most any IBM-Compatible computer system which has DOS v3.3 or greater, and a hard disk drive. The program requires that the operating system have 512k of RAM memory, and a minimum of 2 Megabytes of free hard drive space (3Mb recommended). =========================== CHAPTER 1 - File Management =========================== This option will allow you to maintain all the data necessary for your customers. Use the <DownArrow> to make a selection of the file you want to access. Or use the <Right or LeftArrow> keys to move across the top of the menu. The <Escape> key is used to "back out" of the screen you are presently using. If pressed here, you will be asked if you want to exit the program. If you select 'Yes', you're back to DOS. 'No' leaves you where you are. Professional Carrier Page 3 ====================================================================== ------------- Customer List ------------- This option will allow you to keep a list of all your customers. <screen shot image is included in printed reference manual> Route ----- If you have multiple routes, type in the Route letter here. You are able to maintain 26 seperate routes. If you only have one route, type 'A' here. Delivery # ---------- Begin with the number '1' when you start adding to this list. The next customer will be '2', then '3', etc. This is the field that will be used to determine the order when you deliver your papers. (It can come in very handy when you ask a substitute to take over the route for a few days.) **** IMPORTANT **** After you have made up your list and want to add a new customer, search through the "Browse Screen" to decide where you want the order of the new customer to be placed. Remember the "Number", press the <INS> key to add a new record. Type in the "Number" you remembered. Then add the rest of the information. This record will be placed after the previous customer with the same number. So you'll now have two customers with the same "Number". That's not a problem, but if you want to re-sort your customers, select "Re-Sort Numbers". It will reassign all your customers a new "Number", in the order you chose. You can also rearrange your route's delivery in this way. Delivery Type ------------- Enter the type of delivery. A database will be maintained to keep the delivery type, that is, 'All Week', 'Sunday Only', 'Sunday Excluded', etc. You will be able to maintain this database. If you type in something that is not already listed, you will see a pop-up that says "Not on file Add it?". Select "Yes" and add it to your list. A window will appear. Check the spelling of your entry, and press <ENTER>. Then, if this is the first time you made this entry, type in the charge for this 'Delivery Type'. If you have already entered data into this field, press <ENTER> in the blank field, select the type of delivery you wish, and the data will be automatically entered in the record you are adding. Professional Carrier Page 4 ====================================================================== Cost ---- This is the delivery cost for the type of delivery. It will be added depending on the type of delivery you specified. If it is correct, just press <ENTER>. Payment Method -------------- Select the method in which this customer pays. If you choose "Pays at Office", the customer will not appear on you collection list. Your collection list will only print "Collect" entries. Collection Frequency -------------------- Select the collection frequency of this customer and press <ENTER>. Credit ------ Enter the credit this customer will receive. For instance, if this customer started delivery in the middle of the week, the customer might receive a deduction from the weekly (or monthly, quarterly, etc.) delivery rate. Enter this amount here. Late Charges ------------ This field will be automatically calculated for you when you use the collection list. However, you may modify it if you wish. Go to the "Utilities Menu", select "Set Late Charge" and type in the amount you want to set as your late charge. Everytime you "Begin A New Collection Period", all customers who are not paid up to date will automatically be assessed this fee. Past Due Charges ---------------- This field will be automatically calculated for you when you use the collection list. Or you can modify it yourself. Discount -------- Enter any discount this customer might receive. If the discount is 10%, enter 10, not .10. The program will calculate the percentage for you. Professional Carrier Page 5 ====================================================================== Comments -------- Enter comments pertaining to this customer. That is, wants paper in mailbox, collect Saturday only, etc. Edit Customer Info ------------------ This screen will allow you to enter and edit customer information. <screen shot image is included in printed reference manual> Last Name --------- Type in the last name of the customer. First Name ---------- Enter the first name of the customer. Middle Initial -------------- Type in the middle initial of the customer. Street Number ------------- Type in the street number. Street Name ----------- Type in the street name. A database will be maintained to list all the street names on your route, so you won't need to type this field in every time. The first time you enter a street name, the screen will say "Not on file, add it?". Answer 'Yes' to add it to your list. Then check the spelling. If it's OK, press <ENTER>. After you have added a street name to the list, you can press <ENTER> in the BLANK field. A list will appear. Use the <ARROW> keys to locate the street you want, highlight it and press <ENTER>. The street will be inserted into the field for that customer. Apartment Number ---------------- Enter the apartment number, if applicable. Professional Carrier Page 6 ====================================================================== City ---- Type in the City name. A database will be maintained to list all the Cities on your route, so you won't need to type this field in every time. The first time you enter a City, the screen will say "Not on file, add it?". Answer 'Yes' to add it to your list. Then check the spelling. If it's OK, press <ENTER>. After you have added a City name to the list, you can press <ENTER> in the BLANK field. A list will appear. Use the <ARROW> keys to locate the City you want, highlight it and press <ENTER>. The City will be inserted into the field for that customer. State ----- Use the arrow keys to move down the list and select the state abbreviation you wand to inset into the state field. Or, if you know the abbreviation, just type it into the field. Zip or Postal Code ------------------ Enter the customer's zip/postal code. Phone Number ------------ Type in the phone number. Interrupt Delivery ------------------ This option will allow you to interrupt the delivery of the newspaper to this customer. It will ask for the date to stop delivery and the date to resume delivery. It will also ask for the reason for the interruption. <screen shot image is included in printed reference manual> Stop Delivery ------------- Enter the date to stop delivery. Resume Delivery --------------- Enter the date to resume delivery. Reason for Interruption ----------------------- Enter the reason for the interruption. Professional Carrier Page 7 ====================================================================== ------------ Street Names ------------ This small database will keep track of all the street names on your route, and make the tedious job of typeing them all into your customer list just a little easier. <screen shot image is included in printed reference manual> Street Name ----------- Enter the street name. ---------- City Names ---------- This small database will keep track of all the city names on your route, and make the tedious job of typeing them all into your customer list just a little easier. <screen shot image is included in printed reference manual> City Name --------- Type in the name of the city. ------------- Delivery Type ------------- This option will allow you to keep track of the type and costs of various deliveries. If you change the cost of a certain type of delivery, it will be automatically updated in the "Customer List" and "Collections" files. <screen shot image is included in printed reference manual> Delivery Type ------------- Enter the type of delivery. A database will be maintained to keep the delivery type, that is, 'All Week', 'Sunday Only', 'Sunday Excluded', etc. You will be able to maintain this database. If you type in something that is not already listed, you will see a pop-up that says "Not on file Add it?". Select "Yes" and add it to your list. A window will appear. Check the spelling of your entry, and press <ENTER>. Then, if this is the first time you made this entry, type in the charge for this 'Delivery Type'. Professional Carrier Page 8 ====================================================================== If you have already entered data into this field, press <ENTER> in the blank field, select the type of delivery you wish, and the data will be automatically entered in the record you are adding. Cost ---- This is the delivery cost for the type of delivery. It will be added depending on the type of delivery you specified. If it is correct, just press <ENTER>. You may change this "Cost" when the rates of delivery change. It will automatically be updated in your "Customer List". ---------- Route List ---------- Add/Edit/Delete/View Routes and Route Descriptions. <screen shot image is included in printed reference manual> Route Letter ------------ Route can be added here or 'on the fly' when you add a new one to your customer lists. Route Description ----------------- Enter a brief description of this route. ---------------- Business History ---------------- You will not be able to modify this file. It will be maintained automatically from the other databases. It will show the complete history of your paper route business. You can print this all out from the "Printed Reports" Menu. ---------------------- Pays At Office History ---------------------- You will not be able to modify this file. It will be maintained automatically from the other databases. It will show the complete history of your all the customers who pay at the office. However, you must have the ability to maintain the "Pays At Office" collection file. If you do not maintain that file, this option will remain blank. Professional Carrier Page 9 ====================================================================== You can print this all out from the "Printed Reports" Menu. ============================ CHAPTER 2 - Money Management ============================ This option will track collections, tips received, payments to the office, and income from the office. ----------- Collections ----------- This option will maintain a list of your collections. <screen shot image is included in printed reference manual> Amount Paid ----------- Enter the amount the customer paid. Amount Past Due --------------- Press <ENTER> to accept the calculated amount past due, or make any adjustments. Amount Credited --------------- This field will be calculated for you. There is no need to do anything except press the <ENTER> key to pass through the field. UNLESS......, If the customer has 'Stopped Delivery' and will receive an additional credit for the days the paper will not be delivered, type in the additional amount of the credit here. The program will then keep track of it, and deduct it from his costs when delivery is resumed. Paid To ------- If the amount paid is equal to or greater than the total amount that is owed, the 'Paid To' date will be correct. If the customer has paid in advance (paid more than the amount owed), he/she will be given a credit. DO NOT ALTER THE 'PAID UP TO' DATE. The next collection list you make will include the credit and automatically deduct it for that collection period. However, if the amount paid is less than the amount owed, you can type in the date they are 'Paid To'. Professional Carrier Page 10 ====================================================================== You can use the F3 key to bring up a calendar to help you out. The date you enter here will be sent to the "Customer" database, and be used to create your next collection list. Comments -------- Enter comments pertaining to this customer. That is, wants paper in mailbox, collect Saturday only, etc. -------------------------- Pays At Office Collections -------------------------- This option will maintain a list of your customers who paid through the office. It is not necessary to use this feature, however it is here at the request of some users of previous versions. <screen shot image is included in printed reference manual> Amount Paid ----------- Enter the amount the customer paid. Amount Past Due --------------- Press <ENTER> to accept the calculated amount past due, or make any adjustments. Amount Credited --------------- This field will be calculated for you. There is no need to do anything except press the <ENTER> key to pass through the field. UNLESS......, If the customer has 'Stopped Delivery' and will receive an additional credit for the days the paper will not be delivered, type in the additional amount of the credit here. The program will then keep track of it, and deduct it from his costs when delivery is resumed. Paid To ------- If the amount paid is equal to or greater than the total amount that is owed, the 'Paid To' date will be correct. If the customer has paid in advance (paid more than the amount owed), he/she will be given a credit. DO NOT ALTER THE 'PAID UP TO' DATE. The next collection list you make will include the credit and automatically deduct it for that collection period. Professional Carrier Page 11 ====================================================================== However, if the amount paid is less than the amount owed, you can type in the date they are 'Paid To'. You can use the F3 key to bring up a calendar to help you out. The date you enter here will be sent to the "Customer" database, and be used to create your next collection list. Comments -------- Enter comments pertaining to this customer. That is, wants paper in mailbox, collect Saturday only, etc. ------------- Tips Received ------------- <screen shot image is included in printed reference manual> Tips Income from Office Payment from Office These three menu options all work in the same manner. None will accept entry until your "Business History" file has been initiated. (The "Business History" file will be initiated the second time you 'Make a New List' in the "Collections" option. You can add and delete records, but you can't edit an existing record. If you make a mistake, just <DEL> the record and use the <INS> key to add a new one. *** IMPORTANT *** You must have finished collecting for the week, and made a new 'collection' list. This will enable you to keep your income and payments in order. If you haven't made the new list, you will be not be able to make a new one here. You must exit this procedure, go to "Collections" and generate a new 'list'. Week Ending ----------- Press <ENTER> in the blank date field. This will bring up a browse screen with all the dates in the 'History' file. You will be placed at the top of this list. That should be the date you want to select. It is the date for the current week. Press <ENTER>, the date will automatically be inserted in the "Week Ending" date field. If you want to change or add to another "Week Ending" date in the History database, use the <DOWNARROW> to get to it. Professional Carrier Page 12 ====================================================================== Tips Received ------------- Enter the amount of tips you made for the week. ---------------------------- Income from Newspaper Office ---------------------------- <screen shot image is included in printed reference manual> Tips Income from Office Payment from Office These three menu options all work in the same manner. None will accept entry until your "Business History" file has been initiated. (The "Business History" file will be initiated the second time you 'Make a New List' in the "Collections" option. You can add and delete records, but you can't edit an existing record. If you make a mistake, just <DEL> the record and use the <INS> key to add a new one. *** IMPORTANT *** You must have finished collecting for the week, and made a new 'collection' list. This will enable you to keep your income and payments in order. If you haven't made the new list, you will be not be able to make a new one here. You must exit this procedure, go to "Collections" and generate a new 'list'. Week Ending ----------- Press <ENTER> in the blank date field. This will bring up a browse screen with all the dates in the 'History' file. You will be placed at the top of this list. That should be the date you want to select. It is the date for the current week. Press <ENTER>, the date will automatically be inserted in the "Week Ending" date field. If you want to change or add to another "Week Ending" date in the History database, use the <DOWNARROW> to get to it. Income from Office ------------------ Enter the amount of income you received this week from the newspaper office. Professional Carrier Page 13 ====================================================================== ---------------------------- Payments to Newspaper Office ---------------------------- <screen shot image is included in printed reference manual> Tips Income from Office Payment from Office These three menu options all work in the same manner. None will accept entry until your "Business History" file has been initiated. (The "Business History" file will be initiated the second time you 'Make a New List' in the "Collections" option. You can add and delete records, but you can't edit an existing record. If you make a mistake, just <DEL> the record and use the <INS> key to add a new one. *** IMPORTANT *** You must have finished collecting for the week, and made a new 'collection' list. This will enable you to keep your income and payments in order. If you haven't made the new list, you will be not be able to make a new one here. You must exit this procedure, go to "Collections" and generate a new 'list'. Week Ending ----------- Press <ENTER> in the blank date field. This will bring up a browse screen with all the dates in the 'History' file. You will be placed at the top of this list. That should be the date you want to select. It is the date for the current week. Press <ENTER>, the date will automatically be inserted in the "Week Ending" date field. If you want to change or add to another "Week Ending" date in the History database, use the <DOWNARROW> to get to it. Payment ------- Enter the amount of payment made to the newspaper office this week. -------- Expenses -------- Enter your own expenses, not related to a particular customer. <screen shot image is included in printed reference manual> Professional Carrier Page 14 ====================================================================== Type Of Expense --------------- Whenever you add a new type of expense (supplies, telephone, etc.) a box will appear telling you this is not on file, and ask you if you want to add it. Highlighting yes and pressing <ENTER> will add it to a list of expenses. After a type of expense has been entered to this list, you can insert it by pressing <ENTER> at the BLANK 'Type of Expense" field. Your list will pop up and a selection can be made using the arrow keys to highlight the correct entry, and press <ENTER> again. Date Purchased -------------- Type in the date the expense occurred. Brand Name ---------- Type in the brand name of the expense, if applicable. Description ----------- Type in a brief description of the expense. Where Purchased --------------- Type in where you purchase the expense, or who got your money. Cost ---- Type in how much you were charged or spent. =========================== CHAPTER 3 - Printed Reports =========================== This option will allow you to print out any of the pre-defined reports in your program. ----- Lists ----- This option will allow you to view/print the lists for this program. Professional Carrier Page 15 ====================================================================== ------------- Customer List ------------- View or print a Customer List. <screen shot image is included in printed reference manual> Route ----- Type in the route letter. Or, in the blank field, press <ENTER>. A list of your routes will appear. Use the Up or Down Arrow keys to select the route you want and press <ENTER> twice. This will select your route. Sort Order ---------- Select the sort order of this list. Double Spaced ------------- Yes or No --------------- Collection List --------------- View or print a collection list. <screen shot image is included in printed reference manual> Route ----- Type in the route letter. Or, in the blank field, press <ENTER>. A list of your routes will appear. Use the Up or Down Arrow keys to select the route you want and press <ENTER> twice. This will select your route. Sort Order ---------- Select the sort order of this list. Double Spaced ------------- Yes or No Professional Carrier Page 16 ====================================================================== -------------- Telephone List -------------- View or print a telephone list of your customers. <screen shot image is included in printed reference manual> Route ----- Type in the route letter. Or, in the blank field, press <ENTER>. A list of your routes will appear. Use the Up or Down Arrow keys to select the route you want and press <ENTER> twice. This will select your route. Sort Order ---------- Select the sort order of this list. Double Spaced ------------- Yes or No -------- Expenses -------- This option will list all your expenses. If you want a yearly statement of expense, use the Set Filter option to create criteria for the period you want reported. That is; DATE greater than or equal to 01/01/93 .AND. DATE less than or equal to 12/31/93 Then select <<done>> from the box. Type '1993' for the description, and press <ENTER>. ------- History ------- This option will allow you to view/print the history files. ---------------- Business History ---------------- View or print your business history. <screen shot image is included in printed reference manual> Professional Carrier Page 17 ====================================================================== Starting Date ------------- Enter the starting date of the range you want to look at. For example, if you wanted to know how much you spend in 1993, you would enter 01/01/93 in the Starting Date and 12/31/93 in the Ending Date. The report would then calculate everything between those two dates. Ending Date ----------- Enter the ending date of the range you want to look at. For example, if you wanted to know how much you spend in 1993, you would enter 01/01/93 in the Starting Date and 12/31/93 in the Ending Date. The report would then calculate everything between those two dates. -------- Invoices -------- This option will allow you to select invoices to be printed. YOU DO NOT NEED TO 'SET PRINTER UTILITY' TO PRINT THESE PRE-DEFINED REPORTS! However you may use the 'Set Printer Port' under the 'Utilities' menu to route these invoices to either LPT1 or LPT2. ------------------- Collection Invoices ------------------- This option will print invoices from your collection list. ----------------------- Pays At Office Invoices ----------------------- This option will print invoices from your collection list. ------ Labels ------ This option will allow the user to print mailing labels to customers or to create other labels for any needed purpose. --------------------------- Mailing Labels To Customers --------------------------- This option will print labels from you customer database. <screen shot image is included in printed reference manual> Professional Carrier Page 18 ====================================================================== -------------------- Other Label Printing -------------------- This option will print out return address mailing labels for you. <screen shot image is included in printed reference manual> Line 1 ------ Type in the first line of this label. Line 2 ------ Type in the second line of this label or leave it blank. Line 3 ------ Type in the third line of this label or leave it blank. Line 4 ------ Type in the fourth line of this label or leave it blank. Line 5 ------ Type in the fifth line of this label or leave it blank. ------- Letters ------- Use this option to mail-merge letters to your customers. It can also be used to create and send your own invoices, if you prefer to use your own and not the pre-defined invoices in the 'Reports' menu. The bad news is this is not Microsoft Word. The good news is this is not Microsoft Word. Hopefully, this will be a lot easier to master. Theoretically, this program can write files up to 64K. But, and this is a big BUT, you must have enough memory in your RAM to do it. You must have enough available RAM equal to twice the size of the file you are editing. In most cases this will never be a problem. But you might not be able to write THE GREAT AMERICAN NOVEL. Professional Carrier Page 19 ====================================================================== ACTIVE KEYS ----------- KEY ACTION -------------------------------------------------------------- F1 Help screen listing all commands Alt-A (A)ppend a file to current file Alt-B Place block marker (or execute block command if both block markers have already been placed. Alt-F Insert (F)ield (for merge mailings) Alt-G (G)o to line number Alt-L Page (L)ength for printing Alt-M Change (M)argins Alt-N Edit (N)ew file Alt-P (P)rint file Alt-Q (Q)uit but save edits Alt-R Search and (R)eplace Alt-S (S)ave file and continue Alt-T (T)oggle word wrap on/off Alt-W (W)rite to new file Alt-X E(X)it immediately without saving Alt-Y Change director(Y) /wildcard EDIT WINDOW / STATUS LINE ------------------------- When you enter this option, the edit window takes up nearly the full screen. You will be prompted to enter the name of the file you wish to edit. There is a status line at the bottom of the screen, which displays the name of the file being edited (minus the directory), the current line and column position of the cursor, the left and right margins, and the status of the word wrap and insert modes (displayed when active as "<Wrap>" and "<Ins>", respectively). When a file has been edited, an asterisk will appear at the right side of the top row next to the "Alt-H = Help" message. FILES - CHANGING, NEW, DEFAULT ------------------------------ When you press Alt-N to edit a new file or Alt-W to write to another file, a scrolling window will appear containing all files that match the current directory and wildcard mask. The directory and wildcard mask will be shown at the top of this window for reference. To select a file, move the highlight bar to it and press <Enter>. To create a new file, select the option "NEW FILE", then enter the new file name. Pressing <Esc> will abort the file selection process. If you attempt to write to a file that already exists, or append from a file that does not exist, you will get a message to that effect. Professional Carrier Page 20 ====================================================================== ALT-B: BLOCK COMMANDS --------------------- Blocks of text may be deleted, copied, moved, printed, or case converted. You must first mark a block of text by pressing Alt-B at the beginning, move the cursor to the end of the block and press Alt-B again. If you wish to move or copy this block of text, move the cursor to the target position, then press Alt-B again. You will see a pop-up menu of block commands ("Move", "Copy", "Kill", "Print", "Uppercase", Lowercase", "Erase Markers"). Select one of them by moving the highlight bar to it, and press <Enter>. ALT-F: FIELD INSERTION FOR MAIL MERGING --------------------------------------- You can easily insert fields from the "Who I Know" database into your documents to create merge mailings. First move the cursor to the location where you wish to insert the field. Then press Alt-F to display a window containing all available field names. Move the highlight bar to the desired field name and press <Enter> to insert it, or press <Esc> to exit without inserting a field. Notice that the field name is surrounded by curly braces ("{ "Smith"}"). When the document is printed, anything surrounded by the curly braces will be replaced by the actual contents of the field. If you have inserted fields into your document for Mail Merging and press Alt-P to print, you will be asked if you want to print more than one document. Pressing "Y" will call the "File Filter" program. This program is discussed later. ALT-T: WORD WRAP ----------------- The Word Wrap mode is "on" when you enter this option. To turn them off press Alt-T, turn it back on by pressing it again. INSERT MODE ----------- To change from Insert to Typeover mode and back again, press <Insert>, then <CTRL-W>, then you will be asked "The name of the file to write to". Leave it blank and press <Enter>. (I know what you're thinking, "What a rigamaroll", but for now this is the nature of the beast. I'll work on this, try to make it simple by the next release. ALT-L: PAGE LENGTH ------------------ The page length is set at 60 lines when you enter this option. You can change it at any time by pressing Alt-L. Professional Carrier Page 21 ====================================================================== ALT-M: MARGINS -------------- The start up margins for the printer are set at left column 1 and right column 80. However you can change these by pressing Alt-M and entering the desired settings. When you change them the on-screen display will adjust to reflect the changes. You may use larger values than would appear on the 80 column screen. In such instances you should toggle word wrap "off" and scroll to the right to display text beyond the on-screen right margin. The current values of the margins appears on the status line. ALT-P: PRINTING --------------- You may print the current file at any time by pressing Alt-P. Printing may be aborted at any time by pressing <Esc>. The format of the printed page is determined by the current settings of the page length and margins. If you have inserted field in this document and wish to print a mail merging, a filter will appear here to allow you to select which records will be printed. (It is explained later in this chapter. (See "FILE FILTER") ALT-R: SEARCH AND REPLACE ------------------------- You can search for all or only specific occurrences of a character string. When you press Alt-R, you will be prompted to first enter the search string, then the replacement string. You will then be asked if you want to replace all occurrences of the search string. If you select "No", you will be prompted to enter the number of occurrences to replace. Please note that the search begins at the top of the file and continues either to the end of the file or until the number of occurrences you specified has been replaced. ALT-Y: CURRENT DIRECTORY / WILDCARD ----------------------------------- This little word processor gives you the ability to change the working directory or filemask at any time. When you first enter it, the current directory will be set to the default DOS directory, and the wildcard will be set to "*.*". If you would like to change either the directory where this program looks for files or the wildcard used (e.g., "*.txt", "*.doc"), press Alt-Y and enter the new information. You do not have to enter slashes ("\") in front or back of the directory UNLESS you include a wildcard. For example, to change the current directory to "\MYSTUFF\", you only need to enter "MYSTUFF" (no quotes). However, if you want the program to only look for ".LET" files in the MYSTUFF directory, you must enter "\MYSTUFF\*.LET". ----------- FILE FILTER ----------- This is a utility with muscle. It allows you to create and save complex queries (filters) for your "Customers" database. Professional Carrier Page 22 ====================================================================== VIEWING AND SELECTING A QUERY ----------------------------- When you enter you will see a window containing descriptions of all available queries, along with the database aliases to which they correspond. ACTIVE KEYS ----------- UpArrow Move highlight bar up one query DownArrow Move highlight bar down one query F7 Counts records matching current query F8 Delete current query F9 View criteria for current query F10 Create a new query Enter Run current query Esc Exit the query module CREATING A NEW QUERY -------------------- Viewing field names and descriptions ------------------------------------ Pressing F10 from the query window will bring up the criteria screen. A scrolling window containing field names of your database will appear on the right of the screen. The following commands are available: Enter Select current field UpArrow Move highlight bar up DownArrow Move highlight bar down Letters(A-Z) Move to the next field beginning with that letter Selecting an operator --------------------- Pressing <Enter> will bring up the operators window, which contains the following choices: a) Equal to b) Less than c) Greater than d) Less than or equal to e) Greater than or equal to f) Not equal to g) Contains h) Sounds like Use the Up and DownArrow to select the desired operator, the press <Enter> to continue. Professional Carrier Page 23 ====================================================================== Selecting a value ----------------- When you have selected an operator, another window will appear below the operators window. This window will contain the field name and the operator. Type in the desired value for this field, then press <Enter>. If you wish to see all the available values in your database, press Alt-V to pop up a scrolling window of the values. You may select one of these by highlighting it and then press <Enter>, or you may press <Esc> to exit without selecting anything. Selecting a Boolean operator ---------------------------- When you have entered the value, another window will appear below the value window. This window contains the following choices: a) "Discard" b) ".AND." c) ".OR." d) ".AND(" e) ".OR(" f) ").AND." g) ").OR." h) "<<DONE>>" Move the highlight bar to the desired selection, and press <Enter>. You will note that option f) and g) will not be available to you until you have embedded an open parenthesis in your query. Ending the query ---------------- When you are finished building the criteria for this query, select <<DONE>> from the Boolean operator window. You will then be asked to enter a description for this query for future reference. The description may contain up to fifty characters. Press <Enter> when you are finished entering the description, and you will be returned to the query window. If you want to exit without saving this query press <Esc>. If you wish to run this query immediately without saving it for future use, simply leave the description empty and press <Enter>. -------------------- User-Defined Reports -------------------- Each report is based on a primary database you select from a window. You select the fields you want in the report, specify upper and lower limits of field values to select for the report, and you select a printer configuration. If the configuration you want does not exist, you can add a new one. You can define as many reports as you want for each file. All reports print in a columnar format with headings. Based on the printer configuration you select, an effort will be made to print one record per line by switching between print sizes and types. If a complete record does not fit on one line, it will wrap to the next line between two fields. Professional Carrier Page 24 ====================================================================== SAMPLE USAGE ------------ First, highlight "User-Defined Reports" and press <Enter>. You will see awindow with the heading "List of Files". These are all the databases in your application. For now, let's say you want a print-out of all the Expenses for a last year.. Highlight "Expenses" and press <Enter>. The bottom of the screen will ask you to 'Enter report title or esc. to cancel', type in '"Expenses 1991' and press <Enter>. It will then ask for the 'Printer Configuration ID for this report', type in any three-letter ID defined in the Printer Setup Utility (CIT will work with most Dot Matrix printers), then press <Enter>. After doing this, your screen will be a list of reports for "Expenses". It should be the only one there, so highlight it and press <Enter>. This will bring up a "List Of Fields" screen. These are all the fields in the "Expenses" database. Highlight "Type of Expense" and press <Enter>. A "Field Defination" screen will appear. "Type of Expense" will be the only one there, press <Enter>. The screen will ask you for the lower and upper limit. This is a way to filter out unwanted records. We will do the filtering with the "Date" field, so we won't need to enter anything here. leave these blank, and press <Enter> two times. Now we're back at the "List Of Fields" screen, press <Ins> to add a new field. Using the down arrow key, highlight "Date" and press <Enter>. Now we're at the "Field Definition", select "Date" and press <Enter> again. This is where we'll filter out the unwanted records. All we want is the entries where dated 01/01/91 to 12/31/91. Therefore, in 'Lower Limit' type 01//1/91, in the upper limit type 12/31/91. This will only report on 1991 by setting the filter this way. Now add the rest of the fields you want included in the report by using the <Ins> key and doing the same things that you already did. UPPER AND LOWER LIMIT --------------------- If you wanted a report listing all the names in the files up to, and including, those starting with the letter 'P'. Type 'A' in lower limit and 'P' in upper limit. Or if you only wanted all the Smith's listed, type 'Smith' in both lower and upper limits. That's it, we're finished. Press <ESC>. The program will ask you if you want to print the report now. Highlight 'Yes' or 'No' and press <Enter>. If you have reports already defined and want to print one of them. Select the database the report was defined from and press <Enter>. Then select the report you defined and press <Enter>. And at the "Field Definition" screen, press <ESC>. Professional Carrier Page 25 ====================================================================== --------------------- Printer Setup Utility --------------------- The Printer Setup Utility will allow you to define your own printer configurations for this application. NOTE that the configuration here pertains to ONLY the User-Defined Reports Utility. Four standard printer configurations have been provided for your convenience. The Printer Setup Utility is to be used in conjunction with the built-in Report Generator. This utility enables you to define an unlimited number of printer configurations for each report. When you are ready to use this utility, highlight Printer Setup, then press <Enter>, or Press the letter <S>. Once selected, the 'List of Printer Configurations' will appear. This browse window will contain the four standard printer configurations that are provided with this applications. To add a new configuration, press <Ins> from this browse window. The Report Generator uses three different Setup Strings to determine how to layout the lines of text before printing begins. These strings also determine when to skip to the next page, and what escape sequence should be sent to the printer. The Report generator automatically selects the setup string and the page size that best fits the report. If one line of the report will fit in the width specified in Width 1, the Level 1 setup string will be used. If the line of the report is too wide for Level 1 Width, but is less than or equal to the Level 2 Width, the Level 2 setup string will be used. If the report is too wide for the Level 2 Width, but is less than or equal to the Level 3 Width, the Level 3 setup string will be used. If the report is still too wide, the report generator will utilize more than one line of the page per record printed, and will print on one line as many fields as will print without breaking, and will then wrap to the next line. TIP: You can force the report generator to use the same setup string, width and line all the time by setting all three levels to the same value. This is a good idea when you are using 80 column paper in a 130 column printer. Explanation of each of the fields used to define Printer configurations are listed below. CONFIGURATION ID ---------------- Assigns Identification Number To Configuration Professional Carrier Page 26 ====================================================================== Configuration ID is a unique identifier that you assign to each new configuration. When you want to print reports, simply add the Configuration ID Number that corresponds to the printer that will be used to print the report. Don't use the numbers 1 - 4 since these numbers have already been assigned to the standard printer configurations. PRINTER DESCRIPTION ------------------- Provide Brief Description Of Printer PRINTER DESCRIPTION is where you enter a brief description of the printer that this configuration will be set for. The easiest description is the brand and type of printer. If there are several printers of the same brand and type, you need an additional identifier such as an extra number or letter appended. NETWORK PRINTER NUMBER ---------------------- Printer That Reports Are Routed TO NETWORK PRINTER NUMBER is the printer number that all reports with this configuration should be routed to. If the program is running on a Novell network, this number should correspond to the network-assigned printer number, where the first network printer is number 1, the second network printer is 2, and so on. If the program will be running on a stand-alone PC, or if the reports with this configuration are to be routed to a printer connected to the first parallel port on the PC, the Network Printer Number should be set to 0 (zero). RESET STRING ------------ Printer Escape Sequence RESET STRING is the escape sequence that will be sent to the printer when the report is finished printing. This should be a string that will rest the printer to its default powerup condition. TIP: You should refer to the User's Manual that came with the printer for the proper escape sequence string. LEVEL1/WIDTH/LENGTH ------------------- Define Page Parameters LEVEL1/WIDTH/LENGTH is used to enter setup strings, line widths, and maximum lines per page. The number of lines per page should allow room for printing header information. Refer to the HP Laser Jet II example below for more information on these fields. Professional Carrier Page 27 ====================================================================== LEVEL2/WIDTH/LENGTH ------------------- LEVEL2/WIDTH/LENGTH is used on a page when a report width does not fit in the width defined in Level 1. LEVEL3/WIDTH/LENGTH ------------------- LEVEL3/WIDTH/LENGTH is used on a page when a report width does not fit in the width defined in Level 2. When you are satisfied with the new Printer Configuration, press <A> to Accept your entries. The new configuration will be written to the Printer Setup File. If you need to make a change, press <R> and you will be able to make changes to the appropriate field.. Press <C> to cancel the entire entry. Repeat the above steps for each new Printer Configuration you want to add. -------------------- SAMPLE PRINTER SETUP -------------------- To follow along with this example you need to select Configuration ID 'HP', Printer Name 'HewlittPackard Laser Jet II' from the List Of Printer Configurations. Once selected, read the following explanation of the Level 1, Level 2, Level 3, Width and Length fields. Notice the \027 in each of the Setup strings and Reset strings. Any time you want to include a character in a string that cannot be entered through the keyboard, you must enter a backslash (\) followed by the character's ASCII value. You MUST use three positions for the ASCII value even if it is less than 100. On a HewlittPackard Laser Printer, the Escape key has an ASCII value of 27. \027 was entered because three positions need to be filled. This value (\027) tells the printer that the text to follow is not to be printed, but is to be interpreted as the configuration information. The Level 1 Setup String tells the report generator to set the printer to Courier font, that 80 characters will fit on one line and that no more than 55 lines of the page will be used. The Level 2 Setup Sting tells the report generator to switch to the 16.6 Pica font and that 130 characters will fit on one line. The Level 3 Setup String tells the report to stay at 16.6 characters per inch, but to switch to Landscape (sideways) printing. Now, 170 characters will fit on one line (Width = 170) and the page length will be reduced (Length = 40). Professional Carrier Page 28 ====================================================================== ===================== CHAPTER 4 - Utilities ===================== This option will allow you to select the variety of utilities available in the program. Sort Files ---------- This menu option packs and re-indexes all files in the system. Color Selection --------------- If you are using a color or composite monitor, this utility will let you change the color settings for the screens. You can also specify whether you want windows to explode and implode. Press <Enter>, a screen with various color combinations will appear. Selecting different colors for your program is simple. First, move the edit arrow next to the area you want to re-set the colors for (GRAPHICS, DATA FIELDS, ENHANCED, or SCREEN TEXT), then press <Enter>. Using the arrow keys to select a color combination, move the edit arrow to the left of the color you want to select, then press <Enter> again. A sample of the color combination will appear in the field for which it has been chosen. GRAPHICS -------- Graphics characters include menu boxes and screen borders. DATA FIELDS ----------- Data fields are the regions of data input(reverses video region). For example, aa data field has a field length of 10, 10 spaces of the color selected here will appear on the screen. It is in these 10 spaces that you will make your entries. ENHANCED -------- This changes the colors of the SELECTED menu choices and other highlight bar options. SCREEN TEXT ----------- All text displayed on the screen will use this color combination. EXPLODING WINDOWS ----------------- This is a YES/NO option. It is used to determine whether or not your application will have windows that explode onto the screen or sneak into view. Professional Carrier Page 29 ====================================================================== ----------------------- Renumber Delivery Order ----------------------- <screen shot image is included in printed reference manual> If you have deleted "Delivery Numbers" , or have more than one of the same "Delivery Numbers" because of adding new customers, this option will renumber them. Route ----- Type in the route letter. Or, in the blank field, press <ENTER>. A list of your routes will appear. Use the Up or Down Arrow keys to select the route you want and press <ENTER> twice. This will select your route. ---------------- Set Printer Port ---------------- This option will set the printer port to LPT1 or LPT2. <screen shot image is included in printed reference manual> Choose Port ----------- This option will set the printer port to LPT1 or LPT2. --------------- Set Late Charge --------------- This option will set the amount you charge if a customer is past due. <screen shot image is included in printed reference manual> Late Charge ----------- Type in the amount you charge for past due customers. ------------- User's Manual ------------- This option will allow you to view the manual on the screen or print it out. When printing the manual, it is best to use tractor feed paper. Professional Carrier Page 30 ====================================================================== ==================== CHAPTER 5 - HOT KEYS ==================== --------- F1 - Help --------- Pressing [F1] will bring up a Help window corresponding to the field that you are currently in. ---------------- F2 - Help Topics ---------------- Pressing [F2] will bring up a scrollable listing of all the various Help Topics. You can scroll through the list using the Up and Down Arrow keys, and then press [ENTER] on the selected topic for detailed Help. ----------------- F3 - Appointments ----------------- This is a multi-user calendar with an appointment tracker. You can point and shoot at any date and add, edit, and delete appointments for that date. You may also print and delete appointments for any range of dates. More advanced featured allow you to add periodically recurring appointments, and to view days and weeks at a glance to determine when you have free time to schedule an appointment. When you first enter the calendar, the current month will be displayed along with the first two weeks of the next month. The current day will blink. If there are any appointments for the current day, the first seven will be displayed in a window at the bottom of the screen. Any other days that have appointments will be displayed in reverse video on the calendar. ACTIVE KEYS ACTION -------------------------------------------------------- Left Arrow Go backward one day Right Arrow Go forward one day Up Arrow Go backward one week Down Arrow Go forward one week PgUp Go back one month PgDown Go forward one month Home Jump to first day of month End Jump to last day of month Enter Add/Edit/View appointments P Print appointments D Delete appointments T Daily time block Professional Carrier Page 31 ====================================================================== W Weekly time blocks C Jump to current date (system) S Search for text in either description or notes of an appointment Esc Exit calendar ADDING/EDITING/VIEWING APPOINTMENTS ----------------------------------- Use the navigation keys to move to the desired date, the press <Enter>. A browse window will appear near the bottom of the screen showing the time and description for all appointments. If there are no appointments for that date, you will automatically be placed in the Add mode. The following options are available at this point: A Add new appointments E Edit highlighted appointment D Delete highlighted appointment M Move highlighted appointment R Recurring appointment N edit Notes for highlighted appointment Esc Exit calendar To add a new appointment press 'A'. Enter the user ID (This is who the appointment is for, not who it is with), along with the starting and ending time and a brief description of the appointment. NOTE: The TIME is a twenty-four hour clock. 3:00 PM would be 15:00, 9:00 AM would be 09:00 (You have to add the preceding '0' before 9:00. The ending time cannot be earlier than the starting time. In addition, if you try to enter an appointment that creates a time conflict with an already existing appointment, you will get an error message to that effect. Press Control-W to save the new appointment or <ESC> to exit without saving. To edit a highlighted appointment, press 'E'. Make your changes, but the same rules apply from the Add mode. Press Ctrl-W to save the new appointment or <ESC> to exit without saving. To delete a highlighted appointment, press 'D'. You will be asked to confirm your request, respond by pressing 'Yes' or 'No'. You may move appointments from one day to another by pressing 'M'. A window will appear and ask you for the new date for this appointment. Professional Carrier Page 32 ====================================================================== To add a recurring date, press 'R'. Follow the same steps as when adding a single appointment. After you press CTRL-W, you will be given the following options: i Every day of the week (Mon, Tues, etc.) ii Every other day of week iii Every...day of the month (1st, etc.) iv Every day v Every...day-of-week (e.g. 3rd Monday, etc.) vi Every weekday Highlight the desired option and press <Enter>. To add or edit notes for the highlighted appointment, press 'N'. A window will open below the appointment window, into which you may type away to your heart's content. Press CTRL-W to save your edits, or Esc to exit without saving. Appointments that have notes attached to them will have a checkmark displayed to the right of the description. To exit back to the calendar, press <Esc>. PRINTING APPOINTMENTS --------------------- To print an appointment, press 'P'. You then have the option of printing for the current week, or for a range of dates. If you print for a week, you will be asked for a specific user ID (or "ALL" if you print for all users). If you print for a range of dates, you will be prompted to enter the starting and ending dates. If there are no appointments in that range, you will be informed. Otherwise, you will be asked if you want to include the Notes. DELETING APPOINTMENTS --------------------- To delete all appointments for a range of dates, press 'D'. You will be asked to enter the starting and ending dates. The number of affected appointments will be displayed, and you will be asked to confirm your request. Press 'Yes', if you want to delete them, or 'No', if you chicken out. TIME BLOCKS--DAILY ------------------ As previously mentioned, when you are in the calendar and appointments exist for the current date, they will be displayed in a window near the bottom of the screen. However, let's say your in a hurry and need to know what times are available during the day. Press 'T'. A graph showing available and used time blocks will be displayed. The graph starts at 06:00 and ends at 22:00. Each block represents a fifteen minute interval. There will be one row for each person who has an appointment on this date. Professional Carrier Page 33 ====================================================================== TIME BLOCKS--WEEKLY ------------------- Weekly time blocks are similar to daily time blocks, but not as detailed. When you press 'W', you will be presented with a daily breakdown of appointments for the current week. In this display, each daily graph begins at 06:00 and ends at 17:00, and each block represents an interval of one hour. --------------- F4 - Calculator --------------- ACTIVE KEYS ACTION ----------------------------------------------------------- + Addition - Subtraction * Multiplication / Division ^ Exponentiation % Percentage C Clear current total E Clear current entry D Change number of decimals displayed R Round to specific number of decimals P Print (adding machine mode) M Memory operations (see "Memory Functions") = Process operation Enter Process operation Backspace Erase last digit entered Esc Exit Calculator MEMORY FUNCTIONS ---------------- To access the Memory Functions, press 'M'. KEY: ACTION: ------------------------------------------------- R Recall number stored in memory C Clear memory (reset to zero) + Add current number to memory - Subtract current number from memory * Multiply memory by current number / Divide memory by current number PRINT--ADDING MACHINE MODE -------------------------- By pressing 'P' for print, the calculator emulates an adding machine. This will be noted by a small 'P' next to the numbers window. Each calculation will be sent to the printer (if it is on- line). After all, if you've invested several thousands of dollars in PC hardware and software, why spend more for a ten-digit adding machine? Press 'P' again to toggle adding machine mode off. Professional Carrier Page 34 ====================================================================== OTHER STUFF ----------- The arrow keys will move the calculator around on the screen to get it out of the way of something you might want to look at. Pressing ALT-F10 will bring up a screen that allows you to change the colors of the calculator. It works pretty similar to the color selection utility. I'm not typing out all the information about that again, I've been sitting here too long already. Play around with it, you'll figure it out. ------------------------ F5 - Your Name & Address ------------------------ <screen shot image is included in printed reference manual> Carrier Name ------------ Enter your name here. Your name and address will appear on all invoices. This screen will appear the first time you load the licensed version of this program. Afterwards you can edit this information by using the F5 key. Street ------ Type in your address. City,State Zip -------------- Type in your City, State, and Zip/Postal Code. ---------------------------- F6 - Office Name and Address ---------------------------- <screen shot image is included in printed reference manual> Carrier Name ------------ Enter your name here. Your name and address will appear on all invoices. This screen will appear the first time you load the licensed version of this program. Afterwards you can edit this information by using the F5 key. Street ------ Type in your address. Professional Carrier Page 35 ====================================================================== City,State Zip -------------- Type in your City, State, and Zip/Postal Code. ------------------ F10 - Change Index ------------------ In any browse screen you may choose a different way to index that particular file by pressing [F10]. Use the arrow keys to select the desired index and press [ENTER]. The browse screen will sort the files the way you tell it to. ================================ CHAPTER 6 - Ordering Information ================================ To purchase a fully-licensed copy of Professional Carrier, you can mail a check or money order directly to us. Simply print a copy of the order form, which is supplied in the file ORDER.TXT. This form may be printed from within the program by selecting the "Licensing Form" option from the UTILITIES pull-down menu. Alternately, you can print it directly from the DOS command line by issuing the following command: COPY ORDER.TXT PRN Then, just fill it out and mail it any your payment to the address shown on the form. CREDIT CARD ORDERS (Visa/MasterCard/Discover only) may be placed by calling us at 317-782-9903. Have your card ready. Product Support --------------- Licensed users are entitled to full product support via telephone for a period of not less than 90 days. Support may also be obtained via Compuserve email, and other electronic services. If technical problems in the software are discovered within 90 days of purchase, RMH Computer Services will, at their option, either provide a workable solution to the problem or a refund of the purchase cost. After the initial 90 days, RMH Computer Services is only obligated to make reasonable effort to supply a revised copy of the software. Support for unlicensed users will be available in regards to product installation and basic program operation. Professional Carrier Page 36 ====================================================================== Telephone support is available at 317-782-9903 between the hours of 09:00am-05:00pm EST. Email support is available via Compuserve at 73567,1547, and via the Internet at rholler@cis.compuserve.com.